Frequently Asked Questions

 

Updated 09/05/14

What happens if my iPad is damaged or lost?

Please contact the office right away to fill out a claim form to keep on file.Please see the above 1:1 iPad Policies and Procedures handbook for information about replacement fees.

Is there optional insurance that can be purchased?

Yes. Optional insurance may be purchased for damage, theft, or loss through Student Insurance Partners. Please visit this site for more information. Coverage must be chosen for the iPad 416GB. If additional coverage is purchased for your child’s school-owned device, the school must be notified, and damage claims must be submitted to the school office for our records. The iPad case is not covered with the additional insurance and may need to be replaced at the cost of $40.

Is there a management software on the iPad?

Yes, there is a management software called Securly on the iPad that allows us to push out apps textbooks, and other documents to the devices. It also enables us to adjust iPad settings such as disabling the camera, messaging, and other features to keep the device an education tool in the classroom.

Will the management software track my keystrokes, location, or watch my screen?

No, the purpose of the management software is to help the technology department manage the device settings, apps, and school-issued textbooks.

Can I download apps through the App Store app?

No. The only way you can get apps is through the ones available in the Securly Locker installed on the device.

How do I request educational apps to be available in the App Catalog?

Please visit this site to request apps.

Will the Internet be filtered?

Yes, the Internet is filtered to keep students safe, both at school and at home through the Securly software.

What is my passcode? Can I change it?

Your passcode is the last 4 digits of your social security number. Since that number is unique to each student, no you may not change it.

What is the requirement of the lock screen picture?

We would like for your lock screen picture to be a picture of ONLY you. This helps us know who's iPad it is by seeing the picture. If anyone else is in the picture with you, we won't know specifically who's iPad it is.